If I need to cancel a confirmed booking after I have paid, am I entitled to a refund?
Our cancellation policy can be found on the terms and conditions page and sets out the conditions that apply to refunds in the event that you need to cancel your booking and withdraw from the study trip at any time. The later you cancel, the less we are likely to be able to refund.
We strongly advise all participants to take out cancellation insurance (Reiserücktrittsversicherung) to cover the full amount of the trip. Please check the terms and conditions of the insurance policy to make sure that it covers what you need and be aware that time limits often apply when the insurance policy is taken out after the travel booking has been made.